Sage is an agentic AI platform for e-commerce that autonomously executes customer workflows—returns, refunds, order tracking, guided sales, ticket resolution and custom backend actions—across Shopify, BigCommerce, Salesforce, Zendesk and major messaging channels while preserving persistent, multimodal memory and full omnichannel context. Using intelligent LLM routing, real‑time guardrails and live-data verification to prevent hallucinations, Sage integrates with your systems to take direct action (issue refunds, update databases, schedule shipments) and surface personalized upsells, so brands can cut support costs, eliminate manual ticket work, speed operations (48‑hour deployment) and turn support conversations into measurable revenue.