Ochatbot is an AI-powered conversational e-commerce assistant that uses generative NLP, real-time knowledge training, and sentiment analysis to deliver human-like shopping and support conversations; it connects to product feeds and platforms (Shopify, WooCommerce, BigCommerce) to provide personalized product recommendations, add-to-cart actions, order tracking, abandoned-cart recovery, page-targeted outreach, and analytics. Merchants use it to automate 24/7 customer service and sales, reduce repetitive support tickets, increase conversions and AOV, and gain actionable insights from chat data — all with low-code/no-code setup and integrations like Zapier and Messenger.