Infercall is an AI receptionist that handles business phone calls and website chats around the clock. It answers customer questions using business information, including services, prices, opening hours, policies, and documents. The platform qualifies enquiries, collects job details, screens potential customers, and books appointments through supported integrations. It can handle up to ten simultaneous calls per phone number and supports call forwarding or a dedicated Infercall number. Businesses can customize greetings, voice, personality, and supported languages. Infercall also provides conversation summaries, transcripts, recordings, structured messages, call transfers, and follow-up actions for staff.