HelpGenie

HelpGenie is an AI-powered customer support platform that builds fully branded conversational agents using retrieval-augmented generation (RAG) to pull answers from your docs, knowledge bases and helpdesk systems, delivering 24/7 multilingual chat and voice support across web, email and integrations like Zendesk and Intercom. It automates ticket triage and resolution, uncovers revenue and product insights from conversations, and provides analytics and customization so teams can cut support costs, speed responses, and keep answers accurate, auditable and on-brand.