Description
Ayudo is an AI-native customer experience platform that automates support queries, resolutions, and follow-ups using a built-in workforce of AI agents. It handles conversations across channels, integrates with existing helpdesks like Zendesk, Freshdesk, Intercom, Discourse, and Salesforce, and connects to thousands of apps. The system deploys specialized agents for resolving tickets, managing escalations, and generating insights, using past conversations and real-time data for context-aware responses. It builds and launches automated workflows quickly without replacing existing infrastructure, coordinates across teams and partners, and continuously improves processes to reduce repeat issues and lower support costs.
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