Hiver

Hiver is an AI-powered customer service platform that turns Gmail/Outlook into an omnichannel helpdesk, using AI Agents to pull full context from tickets, docs, and connected systems and to execute multi-step, multi-system workflows (APIs, webhooks, ERPs/CRMs) to triage, route, extract data, automate fixes, keep knowledge up to date, and provide guardrails and observability—ideal for teams that want faster, more accurate handling of complex, high‑stakes support without leaving their email.